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Customer service officer

Our Customer Services Officers keep an eye on a range of airport facilities and services such as check-in areas, passenger security, border controls and arrivals.

It’s about providing the very best in customer service which means you do need previous experience in a customer-facing role, great communications skills, and a thoroughly team-oriented approach.

There's a vibe, an excitement which is a live environment
that you don't get anywhere else

Gavin, Senior Project Manager, M.A.G. Developments

The business is constantly evolving and looking forward to an exciting future

Claire, Public Relations, East Midlands Airport

I've got high standards and I want to make sure the service we deliver is 5 star!

Suzy, Escape Lounge Manager

You don't know what's going to happen on a day to day basis,
that's how challenging the job can be!

Mark, Firefighter, Manchester Airport

"The training and development, with the support available to me, has been second to none."

Aaron, Security Team Manager

It's going places, there's a lot of excitement at the moment of things to come...

Jennie, Colleague Engagement